"Dear Piano Owner,
This is my creed and on it I have built my Piano and Reputation! To give you as nearly as possible a dollar's value for every dollar you give me. To treat you as I want to be treated: Justly. Since you may possibly know little or nothing about the material or craftsmanship that goes into the piano you bought, you must naturally rely on me. I want you to do that-and I promise that your confidence shall not be misplaced. Following this creed for a life time , has earned a reputation that my product and methods must maintain. I want to be right and do right. If I fail in any one thing, it will never be because I wanted to."
These are the words of the founder of the
Janssen Piano Co., but I honor this creed, too.
Your complete satisfaction is my goal.
If my work meets your expectations tell others.
If I miss the mark, please tell me.
-Joel